A patient portal used to be thought of as a nice feature and has quickly become a necessity for your EHR. The problem with patient portals is that they do not all offer the same key features. You must realize what is important for your practice. First off, is the patient portal user friendly? CloudChiro’s patient portal is extremely user friendly and requires very little computer knowledge to access and use. You need the ability for the patient to update demographic and insurance information, as well as the ability to coordinate appointment scheduling and process payments. The portal should also allow the patient to see their on account balance, patient exam notes, remind patients of treatment plan items, and allow for patient conditions and history to be filled out. As before mentioned, not every portal will have the same features. You need to prioritize these features to ensure the patient portal will benefit your practice.
What is Required for Patient Portal Integration?
A chiropractor must obviously have an active website to integrate a patient portal. You must have room for the small widget on your home page. If you do not, CloudChiro can move items around and create enough space for the widget to be added. A patient can click the widget and log in securely.
A chiropractor must also have cloud based Chiropractic Software to allow for full circle integration. Your Chiropractic Software can link to the patient portal, through website integration, instantly creating full circle communication. A patient can schedule an appointment and your practice management software will recognize that information in real time. With CloudChiro, a patient can finish the subjective portion of their SOAP note before they even get to your practice. Think about how much time you can save completing your SOAP notes.
Most quality Chiropractic Software’s have some form of a patient portal… be aware all portals are unique. CloudChiro’s Practice Portal gives you HIPAA secure web presence that allows patients to communicate securely with your office. In the portal, a patient can schedule an appointment, ask a question, fill out pre-treatment paperwork, newsletter signup, view medical information shared by the doctor (visit history), and ensures constant secure online communication between both parties.